Here at Kinver Travel Centre we pride ourselves on providing customers with fantastic service helping them find the holiday of their dreams.
Here is what some of our most recent customers have to say…
An unforgettable experience for us….
Hello everyone at Kinver Travel Centre,
Please accept our sincere apologies for the delay in reporting back to you all but we have finally settled down and put pen to paper – or more accurately fingers to keys! We stayed in Barcelona at the Hotel Catalonia Port for two days before sailing. This you arranged for us and would now recommend to others from our experience. We had a fun time exploring the city during this time – based on this we will definitely be going back!
This was our first cruise in what was a special year for us both and to be honest we weren’t really sure what to expect but WOW! What an experience from start to finish!!
You will recall (because you booked it for us ahead of the sailing) we visited Rome and Pompeii and managed to get to Monte Carlo in Monaco as well under our own steam……as well as the other port stops on the cruise.
The Celebrity Reflection was wonderful, our state room was exceptional, food outstanding and the on board entertainment was beyond our expectations. In summary all of this holiday was enhanced because of the thorough finite detail in which you had organised each element……for example taxi transfers – always spot on time with polite Impeccable service.
Even the way in which you had organised our ‘Voucher Pack” was really helpful we always felt confident and in control……Thank you!
We have already begun our research with regard to our next one – so look out for us we WILL be in to see you all again if only to have a chat but also to increase your workload! We would certainly recommend Kinver Travel Services to our friends and family (we have already done this)
This was an unforgettable experience for us, Thank you to you all, Michelle, Nicky, Caroline, and Kim (No special order)!
Our Kindest Regards
Sue & Mick
Gran Canaria holiday made easy!
Kinver Travel made everything run smoothly for our February holiday to Gran Canaria. They navigated all the Spanish form filling for us, in a professional manner, making what would have been a daunting task effortless. I would recommend them to any traveller wanting a holiday either long or short haul, river cruising or ocean cruising as they not only offer totally independent advice but also navigate around the different requirements of each destination. Will definitely use them again.
Bev and Andy Philpotts
Superb Customer Service
We had a five hour flight delay and I read that you should always ask your travel agent to claim compensation.
The staff at Kinver Travel Service were superb. They took all the stress away and got the full price of the flight back in the shortest time possible. This is a top, top travel agency with highly professional staff. I can’t praise them enough.
Cheers Pete. ( News Editor of Central News and Managing Director of Manchester United TV )
Royal Caribbean cruise
Thank you all for your help booking our Royal Caribbean cruise and Venice. We’ve had a fantastic time and the ship was amazing.
Looking forward to our next booking with you.
Holiday to Croatia
“We have just returned from a wonderful holiday in Croatia and would like to thank all at Kinver Travel Centre for the excellent service we received.
When I called in with just a couple of available dates and no idea where to go, Kim and Natalie were so efficient and helpful, finding a selection of locations to suit our budget and the most convenient flights. We have not visited Croatia before but felt confident to explore new places with their knowledge and expertise.
With everything booked and organised for us swiftly and smoothly, we collected our tickets a couple of days later and had a wonderful holiday that exceeded our expectations.
We look forward to booking our next holiday with you at Kinver Travel Centre.”
Jane, Paul, Polly and Milly Jackson
Customer for many years
“I have been using Kinver Travel for a number of years, for family holidays and also group holidays for up to 20 people.
The Service and knowledge at Kinver Travel has always been first class undertaken by helpful and cheerful staff. Nothing is too small a request and being an Independent Travel Centre they have a wider choice than many leading travel agents.
Thanks to all at Kinver Travel.”
New to travelling abroad
“As a couple new to travelling abroad, we were recommended to Kinver Travel and would not now go anywhere else. All staff are very friendly and have a wealth of expertise with regards to destination, travel arrangements and all aspects of the holiday, particularly the fine details.
They have recommended not only places to visit but particular hotels and offer a personal service and a continuity that would be impossible to match in a branch of a larger travel agent.”
“Organising an overseas holiday with a disabled passenger presents numerous additional considerations ranging from hotel room requirements through to assisted aeroplane seat and wheelchair transfer. At Kinver Travel Centre the process is seamless, providing a comprehensive service and itemised checklist for all those considerations you may not have thought about.
The result is a stress free travel experience from airport arrival to hotel departure, not to mention the time in-between enjoying your holiday.
At Kinver Travel you will deal with long serving experienced staff that will go the extra mile to ensure that your holiday is as you want it. If you are in a similar position, don’t even consider using a call centre service; to them you are a number, at Kinver Travel you are a customer.”
Monaco Birthday Present
“Having been recommended to Kinver Travel by several friends, I made my first visit early in the New Year. Mission – to plan a birthday surprise for my hubby. Where to – Cote D’ Azur to visit Monaco around the time of the Grand Prix.
I found the staff to be very helpful and after discussing options the trip was soon booked up.
We returned last Friday and I am pleased to say it was perfect. The Hotel Windsor in Nice was just right and I would certainly recommend it. As planned we took the train to Monaco and also to Cannes and enjoyed every minute. Thank you so much to the staff at Kinver Travel for helping me organise such a wonderful and well-received birthday present.
I will have no hesitation in using the services of Kinver Travel again and in recommending them to friends and colleagues.”
Joy Brown, Stourbridge.
Trip to America
“A few years back a party of 19 of us, mainly family, visited Disney in America a trip very well organised, unfortunately as we were moving on to the Bahamas the Florida coast was hit by a Hurricane which trapped us in Miami airport.
The airport was in chaos, one call to Sue at Kinver Travel Centre and all 19 were shipped off to the Hyatt at Green Gables, south of Miami, where we spent the night in comfort, not easy moving 19 people. The hurricane came ashore much further up the coast (they may have organised that) and we carried on to the Bahamas the next day after all the flights and hotel had been rebooked, for a memorable holiday.
Kinver Travel Centre does all my business travel and I have full confidence whenever I book with them.”
Robert Bache, Stourbridge.